EMS-IC PeopleSoft Upgrade Labs

Many of today’s Higher Education organizations, large and small, are struggling to keep their PeopleSoft Enterprise Resource Management Systems current with respect to technology and functionality. As technology continuously changes, Oracle continues to provide advancements and enhancements to the architecture and functionality of their PeopleSoft product lines.

Drawing on extensive experience in implementing PeopleSoft applications, EMS-IC has developed an effective approach for upgrades. Our method can jumpstart your basic upgrade or provide the support you need through our remote upgrade lab while providing the optimal level of functionality to maximize productivity in the end user community.

UPGRADE CONSIDERATIONS

There are several areas to consider as you examine your upgrade options including application functionality, technological enhancements, operational considerations, user support and change management, and ongoing support availability.

Technical infrastructure requirements are legitimate points of consideration as you evolve your application upgrade strategy including: client architecture, application server, web services, customizations, database options, and various hosting options.

Change management is a critical component of the upgrade process to ensure that your project obtains optimal user adoption as it is upgraded and deployed.

EMS-IC UPGRADE SERVICE OFFERINGS DETAILS

In providing the PeopleSoft Enterprise Upgrade service offering, EMS-IC will work with the ustomer to address the following areas:

1.)  Assessment – Assess the current hardware & software environment, customizations,
      extensions, modifications, localizations, and any interfaces and provide
      recommendations to eliminate customizations using standard functionality. EMS-IC
      will also suggest an overall time and cost estimate for the upgrade project.

2.) Strategy Development – Develop the overall upgrade strategy. This process 
      will include developing project vision, project management approach,
      methodology, instance strategy, testing strategy, and backup and recovery
      strategy.

3.) Functional Planning – Develop the overall upgrade project functional impact,
     user communication, training, change management, and risk mitigation plan.

4.) Functional Upgrade – Understand the current customizations required and new 
      functionalities to be incorporated as part of the new release.

5.) Technical Upgrade – Complete a pure technical upgrade of existing
      environments including the user interface, data interfaces, workflow processes,
      reports, and data conversions.

6.) Testing Services – Prepare necessary custom testing scripts that leverage 
      standard testing procedures and incorporate regression testing.

7.) Training and User Change Management – Determine the best approach for
      assessing user process impact and defining communication plans as well as to
      advise on necessary training and change management considerations.

8.) Go-Live and Ongoing Support – Determine the optimal level of support
      necessary to maintain user service efficiency during go-live period. In addition, 
      advice on complementary support services can be provided.

PROJECT RESOURCES AND MAJOR DELIVERABLES

Your PeopleSoft Upgrade project will require dedicated customer involvement as our
team produces, reviews, and approves these major deliverables:

• Functional Upgrade Plan
• Technical Upgrade Plan
• Process Design Document
• Training and Change Management Plan
• Upgraded Database Plan
• Test Script Results
• Tested and Approved PeopleSoft Environment

Jointly we will engage your team resources for integration with external applications, configuration of new functionality, user training, data extraction and conversion, ongoing application and support.

GETTING STARTED

To learn more about EMS-ICs Upgrade Lab Services, contact EMS-IC at 1-888-638-3258 or visit www.consultems.com